The Post-Purchase Thank You & Review Request Automation from SmartrMail (SM) helps you express gratitude to your customers and provides an excellent opportunity to gather valuable feedback on their experience.
Details of the Thank You & Review Request Automation:
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Email 1: Sent immediately after an order is created, this email thanks the customer for their purchase, creating a positive post-purchase experience.
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Email 2: Sent 18 days later, this email is designed to capture feedback on the customer’s order. Simplify the review process by customizing this email with a direct link to your preferred review platform.
If you would like to read some additional info on this feature please visit SmartrMail's in-depth documentation - here.
Click here to continue with the Onboarding steps.
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