Facebook Like Error

Follow

Comments

16 comments

  • Avatar
    Zetya Support

    I've also been told by a Vanity customer that you can use the 10 digit number as your id instead of an email address:

    The FB admin ID is not an email address, but a 10 -15 digit number in your profile FB URL ( for those who don't have a vanity name URL) I used that number in my Shopify settings...

  • Avatar
    Nicholettelarsen

    Okay.

    But, where do I put this meta tag?

    <meta property="fb:admins" content="xxx@xxx.com"/>
    
  • Avatar
    Zetya Support

    That gets generated by Vanity when using the facebook account value in Theme Settings.

  • Avatar
    Nicholettelarsen

    I pit the 15 digit FB admin ID from my FB URL into the Theme Settings and it still doesnt work.  Thoughts?

  • Avatar
    Nicholettelarsen

    My error now looks like this

    The app ID "146589365375305" specified within the "fb:app_id" meta tag was invalid.

    Do you know how I can validate the app ID?

  • Avatar
    Nicholettelarsen

    i got it working.

    thx for the help gavin

  • Avatar
    Zetya Support

    What was the trick?

  • Avatar
    Melissa Vines

    I can't get the facebook link and like button to work.  I get page not found and an error for the like button.  I also can't find the 10 digit number for the id.

  • Avatar
    Zetya Support

    Hi Melissa,

    Please raise a ticket and I'll investigate.

    Thanks, Gavin.

  • Avatar
    Melissa Vines

    For those not able to find your app id you can get yours here. Then enter it in the theme settings for under admin id. http://developers.facebook.com/setup/

  • Avatar
    Zetya Support

    Thanks for posting that link Melissa.

  • Avatar
    Andrew

    According to the

    facebook-like.liquid

    <p class="instructions">To enable Facebook Like, please enter your facebook admin email in Theme > Theme Settings under the "Social Media" section.</p>

    There is no box that asks for your email and when I put my email address in the Admin id field it doesn't work.

    Nor does my admin id: 109866015734174

  • Avatar
    Zetya Support

    Hi Andrew,

    Please raise a ticket for this:http://support.shopifyconcierge.com/tickets/new

    Thanks, Gavin.

  • Avatar
    Zetya Support

    Some more feedback from another Vanity user who was having problems with Facebook Like:

    I think I might have fixed it. In Theme Settings I entered my 7 digit user id for my personal page in the Facebook Admin ID box. I then had to go to each product and like the item.

  • Avatar
    Jo Richards

    Hi I entered my Facebook user name in the Theme settings in the Facebook Admin ID box. THis means I can LIKE any products and that works just fine. What will not work is the small F button on the lower right of the template. THe twitter one works OK  but the Facebook button directs the user to a strange url which is my shopify url followed by the contents of the facebook page box in the Theme settings. Of course this returns an error. how can I stop this button directing to my shopify site and intead just point it at the Facebook site?

  • Avatar
    Zetya Support

    Hi Jo - by the sounds of it, you may have a validation error. You can check using http://validator.w3.org

Please sign in to leave a comment.