bookthatapp - capturing a booking date - won't show on the product page

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    Zetya Support

    Hi Florin,

    Sounds like you haven't included the booking-form.liquid snippet in product.liquid. Please add this inside your form (in product.liquid):

    {% include 'booking-form %}

    Thanks, Gavin

  • Avatar
    Florin

    Hi Gavin,

    Thanks. That worked.

    I sent you an email to [email protected]. Can you confirm you received it?

    Thanks again

  • Avatar
    Luis Alicea

    Same issue ... where exactly does this code goes within the product.liquid theme template? Does it do at the botom or top line or some where inbetween?  Need some light here.

  • Avatar
    Zetya Support

    Hi Luis,

    In BTA admin there is a sidebar menu. Under installation there is a Product menu item. Please refer to the instructions there.

    Thanks, Gavin.

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    Carrie McCarter

    I am having a similar issue.  The scheduling part is not working on the product page.  It just shows it is loading no mater how long i wait.  I did all the trouble shooting i could find and added in all the html where it specified but it is still not working.  

    This a link o my page for you to see what is going on.  any help is appreciated.  Thanks.

    http://www.nalaniadornments.com/collections/jewelry-making-classes/products/wire-bangles-skill-beginning-wire-wrapping-using-beads

  • Avatar
    Zetya Support

    Hi Carrie,

    I took a look at that page and noticed there are Javascript errors. I think these are preventing BookThatApp from loading, so if you can fix those up then BookThatApp should be good.

    Thanks, Gavin.

  • Avatar
    Sarah Brockschmidt

    I;m having a similar problem the booking fields will pop up for a second or two as if to load and then dissapear. 

     

    Here's a link to one of my products: https://awakendivination.com/products/15-minute-sms-chat-session

  • Avatar
    Zetya Support

    Hi Sarah

    This sounds like you've checked the Hide button next to the variant on the BTA product page.  Please check that first and uncheck it if selected.

    If that is not the case please raise a support ticket at support.zetya.com or [email protected].

    Thanks

    Zeyta Support 

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