Operating Hours

You can use Operating Hours to set your hours of operation either at a store level, product level, or by staff member.  This lets you set the days and times that you are available to accept bookings.  It also lets you set seasons so you can have different operating hours at different times of the year.

For example, if you have a high and low season, you would first create a season called High and set the date range for the months in the season.  ie/ May to Sept.  You would then create a second season called Low and set the date range for the balance of the months.  ie/ Oct to April. 

The Operating Hours can be found in the app by selecting Configuration from the BTA admin left-hand nav and then selecting Operating Hours.

How to Update Operating Hours

If you just need to edit your existing schedule you will follow these steps. To change Operating Hours, please follow the steps below:

1. To remove availability for a day of the week select the Closed button
2. To edit an existing start or end time select the appropriate time field and adjust as needed
3. To add an additional set of hours in a day select the plus symbol (+) found to the right of the close time
4. If a day of the week has multiple sets of hours, to remove a set select the minus symbol (-)
5. Select Save

Adding an Additional Season

1. To add an additional season, click on the + symbol to open a new tab
2. Enter a unique name for the season
3. Select a date range
4. Leave the Products field in its default state unless the season is meant to be product-specific
5. Select Save
6. Select the 24 Hours button for any dates where you will add a schedule
7. Select the start and end times in the Open and Close fields
   1. If a day will have multiple sets of times you will select the + symbol
8. Select Save

Adding Product Specific Hours

1. To add an additional set of hours for a specific product, click on the + symbol to open a new tab
2. Enter a unique name for the season
3. Select a date range
4. Select the product/s from the Products drop-down to which these hours apply
5. Select Save
6. Select the 24 Hours button for any dates where you will add a schedule
7. Select the start and end times in the Open and Close fields
   1. If a day will have multiple sets of times you will select the + symbol
8. Select Save

Setting Hours at the Staff Level  

1. First, create Staff Accounts for your staff members
2. Next, create a Resource where the type is set to Staff
3. Assign a Staff Account as a User in the resource's settings
4. Select Save
5. In the Availability section of the page select the Edit link
6. Select the Add Operating Hours button
7. Enter a unique name for the season
8. Select a date range
9. Select Save
10. Select the 24 Hours button for any dates where you will add a schedule
11. Select the start and end times in the Open and Close fields
    1. If a day will have multiple sets of times you will select the + symbol
12. Select Save