Schedule Email/SMS Reminders

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    Michelle Purse

    How can we send out a specific template for a specific event?

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    Zetya Support

    Hi Michelle

    The app uses the Shopify order notification when the order is first placed and this cannot be customized by event as Shopify only supports one template.

    However, you can create a specific template for the specific event in BTA after the initial order confirmation and you would select this template or ticket to send out as a reminder.

    Thanks

    Book That App Support

     

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    Gary

    How do you create a Template? I would like to send an email after the event. Is there a place I can download Templates or an expert that can do this?

     

    Thank you

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    Gary

    Also - how do I view a copy of the email template I create?

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    Zetya Support

    @Gary - If you are on the Premium Plan you can create a new template by going to the Templates page in the BTA Admin and clicking on the button called Add Template.  Once you have created your template you can click the Preview button to view it.

    Thanks

    Zetya Support

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    Jamie van Dam

    how to change the SMS phone number that is sending the sms reminder? thanks, Jamie

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    Zetya Support

    Hi Jamie, this isn't possible. Thanks, Gavin.

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    Zetya Support

    Please note: you can include a link to the ticket in the order confirmation. Here is the code: https://gist.github.com/gterrill/52638b61d9b55475e3e6f89486112043

    Gavin.

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    Rod

    Hi, is there a code reference for editing the templates?

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    Zetya Support

    Hi Rod,

    The code reference is available by clicking on the blue i icon above the code.

    Thanks, Gavin.

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