This article will walk you through the order and booking process.
If you have reached this guide and are already familiar with the Shopify side of things and want to get started with the app, you can check out the following guide or skip ahead by selecting the section that interests you.
- Booking Consolidation
The app offers the ability to create consolidated or non consolidated bookings.
In the app select Orders to reach the Consolidated bookings setting. When enabled, if products within an order have the same start and finish date/time and the same location, they will all appear in a single booking. In contrast, if you deselect the Consolidated bookings setting each line item from the Shopify order will be present in its own booking in the app.
Standard Shopify themes include an option to include a Notes field in the cart. If you opt to allow your customers to leave notes and would like these notes to also appear in the Notes field of the booking it's as simple as selecting an option in the app.
In the app you will select Orders then you can select the Yes or No option under the Copy Note? section to include the note from the Shopify order in the booking in the app.
BookThatApp supports the ability to take group bookings. You can enable booking fields such as customer name and email which will allow you to capture the contact details of each person in the group. You can then email or individually contact each person in the group or send out reminders to each person in the group rather than only the person who placed the order.
In the app you will select Orders then select Yes in the Booking contact section.
Order tags can come in handy when you want to automatically add a tag to the booking and order as you receive the booking. An example use of auto-adding tags would be to add a tag noting that the product needs to be shipped when you receive the booking.
To specify your tags that will be added automatically, in the app you will select Orders then enter the tags in the field beneath the Order tags label.
The app offers the ability to automatically fulfil a Shopify order once the booking date has past.
In the app you will want to select Orders and scroll down to the Booking completion section of the page. By selecting the
Adding and Removing Tags
Booking tags are a great way to group your bookings. Some real-world applications for the booking tags are noting a group preference or allergy, specifying when a batch of rental products has been shipped, or noting after contacting your customers to confirm they will arrive for their scheduled appointment.
For more info on booking and product tags please see the following article.
BTA supports the ability to email or print out tickets for events. You can provide the customer with a pdf version of the e-ticket by selecting Notifications in the app-> accessing the Confirmation template-> and selecting the option to include a ticket.
Now that you have the basics of the order and booking process down why not check out our Getting Started Guide for all the info you need to get up and running in no time!