Submit a request

Please enter the details of your request. TO ENSURE WE CAN RESPOND QUICKLY, please include the following information when reporting an issue: 1) links to specific products, orders etc., 2) steps to reproduce the issue, 3) specify the browser, operating system and platform (e.g. mobile) the issue is occurring on and 4) be sure to let us know your storefront password if applicable (do not give us your admin password).

Your Shopify store address (e.g.

If you have chosen to protect your website with a store front password, please provide this password with your inquiry so we can view your site. You can find your store front password under your Shopify admin under Online/Preferences. Failure to provide a password when your store is protected will result in delays in processing your request.

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